Select Tools > One Step Update to confirm that the error is resolved.Enter the same password you just used to log into the bank's website, and click Change, then Done.Choose Change Password for the account.Click on the account in the Password Vault.Launch Quicken and go to Tools > Password Vault > Add/Edit Passwords.Change your password to use characters other than special characters (such as &,, \, or /).These special characters can be (but are not limited to) the ampersand (&), left carat (), backslash (\), and forward slash (/). The cause could be that the bank account login password uses special characters that interfere with Quicken's ability to download transactions. If the steps above didn't resolve the issue Click Update Now to complete the One Step Update. ![]()
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